Services

MG Genuine Servicing


Every MG dealer is authorized to perform service and maintenance on your MG in conjunction with your vehicle’s warranty. Each dealer guarantees that your car will be taken care of by MG-trained technicians using the latest diagnostic tools, and fitted only with genuine MG parts that have been designed and tested to global standards. Only trust official MG-trained service staff members to handle the maintenance of your MG vehicle.





5-Year / 100,000km Warranty

All vehicles purchased from MG Philippines – The Covenant Car Company, Inc. come with a 5-year, or 100,00km warranty, whichever comes first.


Innovative Aftersales Services 
 

New MG owners will also have access to a host of unique aftersales services that will make owning and maintaining these cars a breeze. These include a string of independent, MG Philippines-accredited service outlets manned by MG-trained technicians, and a “Mobile Garage” service that will allow MG owners with technical concerns to have their units serviced in the comfort of their own garages. MG Philippines is also implementing a host of other innovative service platforms including “One-Hour Max and Go,” which is a speedy, one-hour basic preventive maintenance service; a customer care hotline that is available 24/7; “MG HERO Services,” which offers 24/7 roadside assistance; and “Mobile Gadget,” which allows users to pair their MG to a proprietary smartphone app so that they can closely monitor their car’s running stats, and allow them to schedule a service appointment online from the convenience of their phone.



MG PHILIPPINES’ INNOVATIVE AFTERSALES CAMPAIGNS PROVIDE WORRY-FREE OWNERSHIP SOLUTIONS FOR ALL MG OWNERS

·         MG Philippines rounds out its aftersales complements with three new campaigns, highlighting the company’s capability to cater to its clients’ aftersales needs, namely: the availability of spare parts, the Mobile Garage service caravan, and the My MG App for convenient PMS (periodic maintenance service) scheduling.

·         Alongside its aftersales offers, MG Philippines beefs up its dealership network, now with nine (9) fully functioning dealerships nationwide, two (2) regional sales offices, and seven (7) more full dealerships to be completed before the end of 2019.

·         MG Philippines continues to offer quality aftersales services, including one (1) year free periodic maintenance service (PMS), 5-year / 100,000km warranty, and MG HERO Services to ensure that customers receive 24/7 emergency roadside support.

MG PHILIPPINES – The Covenant Car Company, Inc. (TCCCI) — MG Philippines formally introduces its aftersales complements in a three-pronged approach, namely with the announcement of available spare parts for all MG models purchased from MG Philippines dealerships authorized by (TCCCI); the official launch of the Mobile Garage service caravan; and the My MG App, that is designed to give MG owners the convenience of online bookings for scheduled periodic maintenance servicing (PMS).

“Our initiative is to provide innovative and customer-centric services to our clients, as we recognize that aftersales is a cornerstone of our business here at MG Philippines,” says Alberto B. Arcilla, President and CEO of MG Philippines-TCCCI. “Through our many aftersales complements, we want to make customers feel at ease with their purchase. Likewise, our aftersales services are designed and implemented to create a sense of confidence among our patrons, reassuring them that they made the right choice with MG Philippines.”

Car ownership is more than just driving. It involves having access to proper vehicle maintenance facilities, the availability of necessary spare parts, and extra aftersales services that make owning a car easy and convenient. With its aftersales offerings, MG Philippines addresses these needs.

SPARE PARTS AVAILABILITY

MG Philippines dealerships nationwide are stocked with spare parts, and are staffed by MG-trained technicians accredited to perform the necessary maintenance on your MG.  

 

MOBILE GARAGE SERVICE CARAVAN

MG Philippines’ Mobile Garage is specially designed to cater to clients with technical, mechanical, electrical, and engine concerns. A client can phone in a request, and in the event that the MG service team identifies that a client’s MG requires home service, the Mobile Garage can make its way to the client’s address to perform the necessary repairs or service work on the unit.  

The MG Philippines Mobile Garage offers coverage in NCR, Northern Luzon, Southern Luzon, and will soon offer its services in regional areas in the Visayas and Mindanao. Call the MG Philippines 24/7 Hotline at (02) 328-4664 to learn more about this service.


MY MG APP FOR CONVENIENT PMS SCHEDULING

The My MG App allows clients to schedule vehicle servicing appointments at their choice of MG Philippines-authorized service center; a dealership location tool that uses your smartphone’s built-in GPS to locate the dealership or service center nearest to you; and a way for you to inquire about parts availability and service.

The app also allows user to schedule test drives, make product inquiries, and check the map for MG dealerships and service centers around the country. It may also be used as a virtual garage, where clients can keep an orderly list of their vehicles and their maintenance history. And because the app is centralized between the MG Philippines head office and its dealer partners, clients are ensured that inquiries will be properly and professionally entertained.

The My MG app may be downloaded for free from https://play.google.com/store/apps/details?id=mymgconnect.com.mgapp

 

EXPANDED DEALERSHIP NETWORK

Aside from its updated aftersales complements, MG Philippines is also updating its nationwide dealership network. A total of nine (9) fully functioning dealerships and two (two) regional sales offices, all featuring aftersales service capabilities are now open across the country, with another six (6) full dealerships scheduled to be open for business by the end of 2019. The nine dealerships include: MG BF Parañaque, MG EDSA Centris, MG Batangas, MG Carmona, MG Dasmariñas, MG Lipa, and MG Sta. Rosa, MG Cebu-Mandaue, MG Davao; the two regional sales offices are MG Cabanatuan and MG Iloilo (sales office); while the six dealerships that are soon to rise are MG Alabang, MG Commonwealth, MG Quezon Avenue, MG Pampanga, MG Cabanatuan, MG Iloilo, and MG Makati.



Visit www.mgmotor.com.ph for more information about MG Philippines products and services, and follow MG Philippines on social media: OfficialMGPhilippines (Facebook) @mg_philippines (Instagram and Twitter). You may also call the 24/7 MG Philippines hotline at (02) 328 4664 for more inquiries.